Obtaining permits is a crucial part of an electrical contracting business, as most electrical work needs a permit. States and municipalities require permits for electrical work to ensure the work that a technician completes follows current safety codes. When you work with multiple customers at a time, keeping track of permits may seem like a [...]
Estimates are one of the first interactions that you have with customers. Creating them may seem like a daunting task because one wrong entry can result in financial losses. At the same time, an estimate that’s too high because you’re playing it safe can backfire. Creating estimates that are accurate and timely are critical to [...]
Today’s world is more mobile than ever. In fact, Cisco predicts that the number of mobile devices that individuals own will exceed the world’s population 1.5 times by 2020, representing an eightfold growth in just five years. With mobile devices being a crucial component of an electrical contractor’s business, shouldn’t CRM systems for electricians be [...]
Humans, by nature, thrive on routine. When you have a way of doing things that works well, you’re inclined to repeat the behavior. The mentality follows the logic of if it isn’t broke, don’t fix it. In the contracting field, professionals are used to employing manual methods for several tasks—from testing receptacles to scheduling appointments [...]
There is always room for improvement when running your own business. Inefficiencies and unnecessary redundancies in an electrical contracting business lead to productivity losses that might seem minor on their own, but add up with time. Think about the last time the office lost a document—an invoice, contract, receipt, or note scribbled on a piece [...]
The most successful businesses are those that plan for change—to adapt to evolving technologies. For electrical contractors with field service workers, this means giving employees the ability to stay connected, work from any location and remain productive while away from the office. Mobile technology and the use of industry-specific software, such as electrical contractors’ software, [...]
While securing new business is crucial to any type of contracting business, repeat customers are what will ensure long-term success. The key driver of customer retention is customer service. When you examine industry leaders, you’ll find one constant: the most trusted and successful contractors take customer service seriously. Since customer service involves human-to-human interaction, mistakes [...]
Web-based field service management software is more than a convenience tool. It’s a comprehensive solution that works for you, as it allows you to manage your company’s operations from a single platform. Good web-based electrical contractor management software isn’t just attractive or convenient, it resolves pain points that your company may experience. Benefits of Web-Based [...]
Communication is one of the key elements to running an electrical contracting business and maintaining employee and customer satisfaction. As communication continues to improve throughout the industry, contractors are finding that it’s not enough to finish a job on time and within budget. Today’s leading electrical businesses use all-in-one electrical software like 360e to improve [...]
What’s the one thing that you’ll find in abundance in an electrical contractor’s office or project site? Records in paper form. From notes to requisitions to quotes, records are essential to keeping your business on track. Even more essential, however, is how you file and organize those documents. To stay organized with minimal effort, all-in-one [...]
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