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Technology continues to improve business for contractors around the world. Read and enjoy!

The Top 5 Client Service Mistakes to Avoid

While securing new business is crucial to any type of contracting business, repeat customers are what will ensure long-term success. The key driver of customer retention is customer service. When you examine industry leaders, you’ll find one constant: the most trusted and successful contractors take customer service seriously. Since customer service involves human-to-human interaction, mistakes [...]

Posted March 2, 2016
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Industry Leaders that Solved a Problem in the Marketplace

Top companies around the world have two particular qualities: they effectively provide relevant solutions to consumer problems, and they do it better than anyone else. As an electrical contractor, you’re in an industry that has an advantage. Nearly every industry requires the use of electricity. The need to power homes, buildings, roadways, signs, light bulbs, [...]

Posted February 18, 2016
Categories Technology
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Customer Reviews: The Lifeblood of Your Company

In today’s technology-driven world, word-of-mouth referrals have a new face as online customer reviews. Big and small companies alike rely heavily on the quality and quantity of customer reviews to demonstrate the effectiveness of their product or service. The same is true for electrical contractors. In a 2013 survey by Dimensional Research, 90 percent of [...]

Posted February 2, 2016
Categories Technology

Successful Project Management Tips for Electricians

Project management is a big part of an electrical contractor’s job. It’s also a difficult job. Project management is so vital to every business’ success that some individuals earn certifications and advanced degrees in the subject. The good news is that you don’t have to. With 360e’s project management software, electricians have access to an [...]

Posted January 27, 2016

Top 6 Reasons to Buy Web-Based Software for Field Service Management

Web-based field service management software is more than a convenience tool. It’s a comprehensive solution that works for you, as it allows you to manage your company’s operations from a single platform. Good web-based electrical contractor management software isn’t just attractive or convenient, it resolves pain points that your company may experience. Benefits of Web-Based [...]

Posted January 14, 2016

The Single Most Important Tool for Field Electricians

Yes, you need screwdrivers, pliers, voltage testers and other manual tools to perform essential tasks as an electrician. But, to keep all the moving pieces of your operation together and working smoothly, all-in-one electrical software is vital. While there are a number of CRM system available on the market, choosing field service software that meets [...]

Posted January 9, 2016
Categories Software, Technology

Electrical CRM Software vs Generic CRMs

Not all CRM software is created the same. When you make an investment in this type of software, maximize it by making sure that it meets all the needs of your business and improves its processes. 360e’s electrical contractor management software is designed by electricians for electricians. Get the features that you truly need in [...]

Posted November 16, 2015
Categories Software

360e Electrical Software Year-End Special!

To celebrate the end of 2015 and get your business on the right track before the New Year, 360e is offering a year-end deal on its all-in-one electrical software. When you sign up for our field service software between November 1 and December 31, 2015, you’ll receive the first month of hosting services free of [...]

Posted November 1, 2015
Categories Software

How Efficient Communication Can Save Your Electrical Business

Communication is one of the key elements to running an electrical contracting business and maintaining employee and customer satisfaction. As communication continues to improve throughout the industry, contractors are finding that it’s not enough to finish a job on time and within budget. Today’s leading electrical businesses use all-in-one electrical software like 360e to improve [...]

Posted October 26, 2015

3 Benefits of a Customized CRM System for Your Electrical Business

The market boasts a variety of CRM systems that work for a variety of industries. These one-size-fits-all systems, however, don’t always produce the results you seek, leading to abandoned projects, failed growth and damaged customer relationships. Using the right electrical contractor software with a customized CRM system is important and urgent, as it will make [...]

Posted October 22, 2015
Categories Software

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