“Well played 360! This software is a power punch to business headaches. My quotes go out faster, my jobs are organized and getting invoices out is easy because everything is tracked and in its place. More imortantly, you guys answer the phone when I call and that has helped me dig into your system all [...]
Using a shared source for daily progress updates, job notes and other feedback can save big bucks. From daily service call histories to small change orders, using a shared feedback system can put thousands of dollars back in your company’s pocket. The ability to post and share information in real-time keeps work moving without interruption, [...]
From 20-minute side jobs to multi-thousand dollar scope changes, change orders share a simple common denominator - keep work moving, track the information somewhere and establish a clear proper protocol for approvals. Here are some of the most common scenarios that we witness on a regular basis. SCENARIO ONE - “WHILE YOU ARE HERE” A [...]
Healthy cashflow is something we all want for our business, but should you utilize your billable workforce to do your billing and collections? This is one of the top questions for growing electrical contracting businesses. At first glance this is a no-brainer, especially for companies who do a lot of T&M work. After all, who [...]
Have you calculated everything into your established overhead margin, including changes to the business that happen over time? Do you know what your true operating costs are? The better your understanding of this value is, the fewer surprises you will find in your balance sheet at year’s end. Before digging too deep here, this piece [...]
Are your quotes kept where everyone (authorized) can find them? How do you track revisions? How quick do you get your quotes out? An efficient and reliable quoting process will keep you on the competitive front edge, win more bids and improve job profitability. Inefficient and unreliable quoting systems are top of the pain list [...]
The electrical industry is in a constant state of change as technologies continue to advance. As the industry evolves, so do the tools that contractors use to manage their businesses. These tools have not only simplified operations, they’ve also increased their efficiencies. In addition to voltmeters, screwdrivers and wires, modern day electrical companies have added [...]
All field service management software does the same thing, right? While this might be true for some software programs, 360e field service management software is different. It has all the features you wish this type of software included and none of the ones you don’t need. This is because our developers are contractors themselves. We [...]
Working as an electrician is a rewarding career in which you possess a specialized set of skills and knowledge. Without electricians, the lights would not turn on, the internet wouldn’t exist and life would be much different. The work that we do truly makes a difference in the world. Incidentally, the U.S. Bureau of Labor [...]
Customer relationship management is about more than returning phone calls and being polite to your clients. It’s about fostering the customer experience and the relationship with your brand throughout all interactions to exceed expectations and increase satisfaction and loyalty. On your own, this is a big undertaking. Thankfully, using field service software designed for electricians [...]
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