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Technology continues to improve business for contractors around the world. Read and enjoy!

Achieve Superior Customer Management: Essential Tips for Electricians

Customer relationship management is about more than returning phone calls and being polite to your clients. It’s about fostering the customer experience and the relationship with your brand throughout all interactions to exceed expectations and increase satisfaction and loyalty. On your own, this is a big undertaking. Thankfully, using field service software designed for electricians [...]

Posted September 6, 2016

Business Process Development Services for Electricians

As an electrical contractor, you have a lot on your plate: you own a business, manage employees, create marketing strategies, work on projects, provide customer service, and much more. When you spend so much time immersed in the details of your operations, it might be easy to overlook opportunities that may help your business improve [...]

Posted August 25, 2016

Tips to Win More Jobs with Field Service Software

As a contractor providing essential services, you can have comfort in the fact that your trade will always be in demand. When you aren’t the only contractor in your area, you have to get the word out about your business to increase leads. Field service software is the perfect companion to your marketing efforts. A [...]

Posted August 16, 2016

All Skilled Trades Deserve the Best in Field Management Software

Whether you’re an electrician, plumber, HVAC expert or any type of skilled worker, managing a contracting based business may seem as if you’re juggling multiple balls. If one ball drops, your entire business suffers. To keep these balls in the air, more contractors look to all-in-one field service management software, like 360e.  This software does [...]

Posted August 5, 2016

Managing Electricians in the Field – Tools to Help Them Succeed [Infographic]

To do a job effectively and efficiently, technicians need the right tools. While multimeters, pliers and other manual tools are essential; field management tools should also include software that simplifies job functions, communication, time and inventory tracking and documentation. 360e’s custom field management software makes every area of an electrical contracting business more efficient, allowing [...]

Posted July 26, 2016

Field Management Software Eliminates Lost Document Frustrations

Losing or misplacing a document will cost your business more than you might think. In fact, in a survey that Brother International Corporation conducted in 2010, the company discovered this type of disorganization costs up to $177 billion per year. This comes out to about 38 hours, or one workweek, per full-time employee. This and [...]

Let Your Field Management Software Track Vital Permit Documentation

Obtaining permits is a crucial part of an electrical contracting business, as most electrical work needs a permit. States and municipalities require permits for electrical work to ensure the work that a technician completes follows current safety codes. When you work with multiple customers at a time, keeping track of permits may seem like a [...]

Posted June 7, 2016

Create Fast & Efficient Estimates for your Electrical Customers

Estimates are one of the first interactions that you have with customers. Creating them may seem like a daunting task because one wrong entry can result in financial losses. At the same time, an estimate that’s too high because you’re playing it safe can backfire. Creating estimates that are accurate and timely are critical to [...]

Posted June 2, 2016

Should Your Electrical CRM Software be Mobile?

Today’s world is more mobile than ever. In fact, Cisco predicts that the number of mobile devices that individuals own will exceed the world’s population 1.5 times by 2020, representing an eightfold growth in just five years. With mobile devices being a crucial component of an electrical contractor’s business, shouldn’t CRM systems for electricians be [...]

An Electrical Business Before and After CRM Software

Humans, by nature, thrive on routine. When you have a way of doing things that works well, you’re inclined to repeat the behavior. The mentality follows the logic of if it isn’t broke, don’t fix it. In the contracting field, professionals are used to employing manual methods for several tasks—from testing receptacles to scheduling appointments [...]

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